Support

Contact Us

Reach out whenever you run into payment, account or activation issues — we're happy to help.

Email Support

  • For any questions or suggestions, contact our support team by email: support@sms-act.net.
  • Include the service name, country/region, order time and screenshots when possible so we can locate the issue quickly.
  • For account and payment issues, never expose your account credentials in public channels.

Business Hours

  • Our support team is available on business days (Monday to Friday, 9:30–18:00 UTC+8).
  • Emails received outside business hours are answered as soon as possible on the next business day.

Support email: support@sms-act.net