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Reach out whenever you run into payment, account or activation issues — we're happy to help.

Email Support

For any questions or suggestions, contact our support team by email: support@sms-act.net.
Include the service name, country/region, order time and screenshots when possible so we can locate the issue quickly.
For account and payment issues, never expose your account credentials in public channels.

Business Hours

Our support team is available on business days (Monday to Friday, 9:30–18:00 UTC+8).
Emails received outside business hours are answered as soon as possible on the next business day.

Support email: support@sms-act.net