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Why Am I Not Receiving SMS from SMS-Act? A Comprehensive Troubleshooting Guide

SMS-Act offers a convenient service that allows users to receive SMS through temporary virtual numbers, commonly used for registration verification on social networks, online store platforms, or other online services. Although this service usually effectively sends verification codes and displays them on the user's website account, sometimes users may encounter issues with not receiving the verification codes.

This article will detail the possible problems and solutions when receiving SMS from SMS-Act.

How to Resolve Issues with SMS-Act Not Sending SMS?

If you fail to receive an SMS, you should first ensure that you cancel any unused numbers. SMS-Act typically handles this situation and automatically returns the beans to your account balance if no SMS is received within 15 minutes.

Here are some effective methods to resolve SMS-Act SMS sending issues:

  • Use a proxy with a geolocation matching the country of the number.
  • Clear your browser's cookies/cache and try re-registering in private mode.
  • Use a different device, such as another computer, phone, or tablet.
  • Try selecting a different mobile operator or country to receive the verification code; you can adjust these options in the service's "Favorites" settings.

How to Contact SMS-Act Customer Support?

If the above methods do not work, you can contact SMS-Act customer support. Here are the available contact methods:

Email: support@sms-act.net

Through precise diagnosis of issues and timely technical support, SMS-Act strives to ensure that users can smoothly receive SMS, thereby successfully completing registrations on various online platforms.

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SMS-Act - Global Leading Online SMS Verification Platform